Junior Customer Relations Executive – Customer Relations Team

Ebury Madrid – Office based

About You

• A passionate individual with a strong interest in client servicing
• Prepared to go the extra mile to exceed customer expectations and experience
• Desire to deliver best in class service, to support our industry‑leading offering
• Strong written and verbal communication skills
• Strives in a high pressure/pace environment
• Ability to excel within a busy client‑facing environment with significant monthly workload peaks (previous experience preferred)
• Managing workload around tight time constraints
• Confidence in liaising and mediating between multiple internal departments to find solutions
• Confidence in dealing directly with clients as an ambassador for the brand and product in terms of your service approach and interpersonal skills
• Have the capacity to manage different...