The Junior Content Management & Automation Specialist will contribute to this important business line with a particular focus on document analysis, document creation, quality control, and process automation.

DUTIES AND RESPONSIBILITIES

Document Management & Process Improvement

• Manage end-to-end document creation in the Objective Keystone system to ensure accuracy and client brand consistency.
• Analyse and refine document content to improve efficiency and ease of use for end-users.
• Conduct regular reviews of documents to ensure that the design, text, fields, and rules are set up correctly in the system.
• Identify areas for improvement and automation and contribute to the enhancement of workflows, processes, and overall team performance.

Client and Team Collaboration

• Report directly to the Operations Director.
• When needed, communicate and offer guidance to clients to help them ma...