Time Type:

Summary
The Junior Business Support Specialist supports day-to-day operations of enterprise applications and system integrations. This entry-level role focuses on basic application support, user assistance, and system administration under the guidance of senior team members. The position is intended for candidates with 1–2 years of experience and foundational knowledge of ERP systems, procurement tools, EDI concepts, and basic API testing.

Essential Duties and Responsibilities

• Provide first-level application and business systems support for procurement and operational tools.
• Assist users with basic troubleshooting, access requests, and system navigation.
• Support ERP-related activities including data validation, simple uploads, and issue escalation.
• Assist in monitoring and resolving EDI inbound and outbound transaction issues.
• Support basic EDI mapping reviews, updates, and documenta...