Position Overview
Key Responsibilities
Build and structure business process documentation across departments and operating entitiesIdentify undocumented or missing operational processesWork with Subject Matter Experts (SMEs) to capture and document process knowledgeUse AI tools, including large language models and custom AI workflows, to draft policies, procedures, and work instructionsStandardise document structures, naming conventions, and ownership across the GroupImprove document storage, searchability, and accessibility using SharePoint Projects Involvement
Process mapping and operational improvement initiativesBusiness intelligence and reporting support across the GroupData-driven business analysis to support operational and commercial decision-makingPractical AI implementation and identification of high-value AI use casesSup...