Junior Account Manager Digital Sales (Belux market) at SoftwareOne

As a Digital Sales Account Manager, you will serve as the primary point of contact for SME clients, managing relationships and ensuring exceptional service delivery. Your focus will be on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts.

Responsibilities

• Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
• Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
• Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
• Escalation Resolution: Address and resolve post‑sales issues, coll...