Role Overview

As a Junior QA Engineer, you will support the testing and quality assurance process for Proto's AI platforms, chatbot systems, integrations, and client deployments.

You will work closely with Engineering, CX, Product, and Operations teams to identify bugs, validate fixes, and ensure smooth user experiences across voice and chat systems.

This role is ideal for someone early in their QA career who wants hands‑on exposure to AI platforms, APIs, automation tools, and enterprise deployments.

Key Responsibilities

• Perform manual testing for web platforms, chatbot systems, and integrations
• Identify, document, and track bugs and system issues
• Validate fixes and perform regression testing
• Assist in preparing and executing test cases and test scenarios
• Support QA testing for client deployments and new feature releases
• Coordinate with developers and CX teams regarding reported is...