Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs
Driving and challenging the presumptions of business units on how will they successfully execute their plans
Interpreting business needs of customers and translating them into the application and operational requirement with the help of strong analytical and product management skills
Analyzing tradeoffs between usability and performance needs by teaming up with developers and subject matter experts
Liaisoning between technology teams, support teams and business units
Serving as a channel between the internal-external customers and the software development team through which requirements flow
Communicating and collaborating proactively with external and internal customers to analyze inform...