Position Overview
City Wide Facility Solutions is currently seeking a dedicated and results-driven Account Manager to join our team. As a key part of our organization, you will manage client accounts, build strong relationships, and ensure outstanding service delivery to meet and exceed customer expectations.
Key Responsibilities:
- Manage all aspects of assigned client relationships, including retention, satisfaction, and growth opportunities.
- Coordinate and communicate effectively with contractors and service providers to ensure high-quality service performance.
- Conduct regular quality control inspections and address any issues promptly to maintain service standards.
- Negotiate contracts and service agreements with clients to expand our offerings and increase revenue.
- Utilize CRM software to document client interactions, track service delivery, and manage schedules.
- Collaborate with internal teams including accoun...