Position Overview
Description
OTHER SPECIFIC FUNCTIONS OR DUTIES
Pre‑sale: Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules; recommends price changes based on company/customer relationship; recognizes new business opportunities.Post‑sale: Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines validity of warranty claims and schedules repair resources; changes production and shipping schedules; and recognizes add-on business opportunities.SKILLS, KNOWLEDGE AND CERTIFICATIONS
Required Certifications and Training
Obtains and completes LMS training plan specific to assigned responsibility.Experience Level with Business Tools
Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoin...