Position Overview
MANTECH seeks a motivated, career and customer-oriented Journeyman Field Support Technician to join our team in Doral, Florida.
Do you have the skills to fill this role Read the complete details below, and make your application today.
Responsibilities include but are not limited to:
- Provide advanced onsite and remote technical support, specializing in complex troubleshooting and problem resolution.
- Diagnose and resolve hardware and software issues, install and configure equipment, and provide technical assistance to end users.
- Perform onsite maintenance, upgrade, and troubleshooting efforts, ensuring minimal disruption to client operations.
- Communicate complex technical concepts clearly to clients and help develop/maintain knowledgebase articles and training materials, contributing to team knowledge and support efficiency.
- Escalate complex issues to senior Technicians and contribute to pro...