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Join Us as a Client Service Associate

Jackson Hewitt Tax Service Inc.
Location 📍 richmond, Canada
Posted 📅 June 04, 2026
Work Type ⏰ Full-time

Position Overview

Become a vital part of our team as a Client Service Associate. Here, you'll foster client relations and manage appointment confirmations while ensuring a welcoming environment during wait times.
As a Client Service Associate, your responsibilities will include engaging clients effectively and distributing marketing materials. You'll play a significant role in enhancing customer experience through follow-ups with clients and creating a friendly atmosphere. Strong interpersonal skills are essential for this dynamic position.
Key Responsibilities:
• Engage with clients to ensure excellent service
• Confirm and manage client appointments accurately
• Distribute marketing materials effectively
• Follow up with past clients to maintain engagement
• Keep clients entertained during wait times
Requirements:
• Excellent interpersonal and communication skills necessary
• Experience in a fast-paced retail environment desired
• Basic proficiency in computer use and ...

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
richmond, Canada