Position Overview
Title: Customer Support Executive International Voice Process | Kolkata MNC Location: Newtown, Kolkata Job Type: Full-Time Industry: BPO / ITES / Customer Service Role Category: Customer Service / Voice Process Role: International Customer Support Executive Job Summary: We are hiring experienced candidates for the role of International Customer Support Executive (Voice Process) in a leading MNC based in Newtown, Kolkata. The candidate will handle global customer interactions, resolve queries efficiently, and ensure high-quality service delivery across international markets. Key Responsibilities: Handle inbound and outbound calls with international customers Resolve customer queries with accuracy and empathy Maintain proper documentation in CRM systems Meet quality, productivity, and compliance targets Coordinate with internal teams for issue resolution Requirements Experience: Minimum 1 year in BPO / Customer Support / Voice Process Freshers are not eligible Qualification: UG / Gradua...