JOB DETAILS

Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession
Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements

Responsible in maintaining MIS and closely work for Preparation of Final work Report.

Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic's.
FUNCTIONAL AREA
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