We’re looking for an experienced, passionate, and people-oriented Hospitality Manager to join our team and lead the daily operations of our outlet. This role is perfect for someone who thrives in a fast-paced environment, cares deeply about customer experience, and knows how to inspire a team to deliver exceptional service with every cup.


Responsibilities:

Lead and manage the front-of-house team to ensure seamless daily operations



Create a warm, welcoming atmosphere for every customer



Maintain high standards of service, cleanliness, and presentation



Monitor inventory and coordinate with suppliers to ensure product availability



Recruit, train, and schedule staff while fostering a positive and motivated culture



Handle customer feedback with grace and problem-solving efficiency



Ensure compliance with health, safety, and hygiene regulations



Support mar...