JOB DETAILS

Job Description:


Role Summary: Foster strong relationships with customers to enhance loyalty and ensure a high level of customer satisfaction.



Key Responsibilities:



Address customer inquiries and resolve issues promptly.



Collect and analyze customer feedback to improve services.



Coordinate with sales and service teams to meet customer needs.



Organize customer engagement activities and events.



Qualifications:



Bachelor's degree in Marketing, Business, or related field.



Excellent interpersonal and communication skills.



Experience in customer service or relationship management roles.
FUNCTIONAL AREA
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