Company - Our client is a globally recognized leader in customer experience and digital transformation services, supporting enterprise organizations with cutting-edge technology solutions. Known for its strong culture and rapid innovation, the company prioritizes both employee growth and customer success in a fast-paced environment.

Job Title - Jira Service Management (JSM) Engineer

Location - Remote in India

Role Type - Contract (12-month contract with potential extension)

Must Have Skills:

• Hands-on experience designing and managing Jira Service Management (JSM) environments, including service portals, SLAs, and workflows
• Strong expertise across the Atlassian suite (Jira, Confluence, Assets/CMDB) with ability to configure workflows, permissions, and integrations
• Experience building automation to streamline processes, improve t...