About the Company

At Helo.ai by VivaConnect, we’re transforming how businesses communicate with their customers. From SMS, WhatsApp, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. With 25+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we’re not just another company—we’re trailblazers in business communication. If you’re looking to grow your career in enterprise Jira administration within an innovation-driven organization, your search ends here!

About the Role

As a Jira Administrator (L1, you’ll take ownership of our complete Jira ecosystem and ensure it operates efficiently, securely, and at enterprise scale. You will:

Responsibilities

• Govern and manage the Jira environment with best practices
• Design, configure, and optimiz...