Configure and administer Jira Software (Scrum and Kanban projects), including workflows, boards, issue types, schemes, and permissions
Design and manage Jira Service Management environments, including request types, portals, SLAs, queues, customer permissions, and knowledge base integrations
Implement and maintain advanced automation using Automation for Jira to streamline workflows and reduce manual effort
Develop and maintain custom scripts using Groovy (ScriptRunner) for advanced use cases, including listeners, scripted fields, workflow conditions, and validators
Administer and optimize Tempo Timesheets , including time tracking configuration, reporting, accounts, and integration with Jira workflows
Manage and configure custom fields, screens, field configurations, and screen schemes to ensure consistency and usability across projects