Position Overview
Title: Jira Administration
Location: Mumbai, Kolkata, Noida,Bengalore
Exp: 6+ years
Job Description:
Roles and Responsibilities:
Jira Confluence Administrator Administer and support Jira Software| Jira Service Management (JSM)| and Jira Core (Cloud Data Center).Design and manage workflows| screens| schemes| issue types| custom fields| permissions| and notification schemes. Configure and maintain projects for Agile (Scrum Kanban)| ITSM| and business teams. Implement and manage SLAs| queues| request types| and portals in Jira Service Management.Perform user access management| license optimization| and periodic user cleanup.Configure automation rules to reduce manual effort and improve efficiency. Support incident| change| problem| and request management workflows. Confluence Administration Administer Confluence spaces| permissions| templates| and page ...