Position Overview
We're Hiring: Japanese Customer Support Specialist (N1/N2) Location: Hyderabad Work Mode: Onsite Employment Type: Full-Time Are you a Japanese language expert passionate about delivering exceptional customer experiences? We are looking for a proactive and customer-focused professional to join our team and support clients through world-class service and problem resolution. Key Responsibilities: ✅ Respond to customer inquiries via email and live chat in a timely and professional manner. ✅ Build and maintain strong client relationships while ensuring high levels of customer satisfaction. ✅ Troubleshoot and resolve customer issues related to products and services. ✅ Collaborate with internal teams to efficiently address customer concerns. ✅ Develop in-depth knowledge of advertising products and services. ✅ Educate customers on product features, benefits, and best practices. ✅ Maintain accurate records of customer interactions in CRM systems. ✅ Generate reports on recurring customer conc...