**Who We Are**

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

**The Role**

Bilingual skills: Excellent Japanese translation and interpretation skills certification: Japanese language proficiency test (JLPT) level N1-N2 IT service management: proven track record of delivering IT service management (ITIL) infrastructure projects. Incident handling: proficient in handling incidents, problems, and changes. Ready for the bridge between India and Japan

A Customer Service Representative combi...