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ITSM Service Delivery Lead — SLA, CSAT & Ops Excellence

recruit express pte ltd
Location 📍 singapore, Singapore
Posted 📅 June 24, 2026
Work Type ⏰ Full-time

Position Overview

Recruit Express Pte Ltd seeks an experienced Customer Support Manager in Singapore to lead the customer support process and ensure SLAs are met. You will manage day-to-day operations while developing a competent team.

The successful candidate will possess a Bachelor’s degree and ITIL certification along with 3 years of relevant experience. Strong analytical skills and a focus on customer satisfaction are essential. Collaborative team players with a track record of operational excellence will excel in this role.

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
singapore, Singapore