ITS Tier 2 Support Technician Classroom + Mil Support (Monterey, CA)

**ITS Tier 2 Support Technician Classroom + Mil Support**
_(Active Secret clearance required)_

Salary Range: $60,000 to $72,000 per year

Ops Tech Alliance (OTA) is seeking ITS Tier 2 Support Technicians (Classroom + MIL Support) to support the Defense Language Institute Foreign Language Center (DLIFLC) at the Presidio of Monterey, CA. This role provides hands-on troubleshooting and assistance with classroom equipment used by military language students.

_This position is contingent upon contract award._

**Responsibilities**

• Troubleshoot and assist with classroom equipment; image and repair classroom devices.
• Simulate or recreate user problems to resolve operating difficulties.
• Perform all Tier 2 duties including OS, account, software, and hardware support.
• Interact with Undergraduate Education (UGE), helpdesk staff, DevOps, and the Network team t...