Description
The IT support Engineer will be responsible for providing in person service and support to all Amazonians utilizing AV/VC systems for events, meetings, and other needs. They will work with on-premise IT technicians, contractors and integrators to troubleshoot issues with these systems. They will have an understanding of the broad variety of AV standards deployed at Amazon and be capable of resolving complex issues. They will have the communication skills to guide both peers and non-technical Amazonians in rapidly implementing workarounds to unblock events.

They will also be rendering in person support to fellow Amazonians and would be responsible in carrying out infra related tasks such as executing MCM's.

Key job responsibilities
• On-site troubleshooting of AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems.
• Working with on-premise IT technicians, co...