Position Overview
Configuration Management
- Maintain and update the CMDB with accurate information on all CIs.
- Ensure that all CIs are properly identified, classified, and recorded.
- Perform regular audits of the CMDB to ensure data accuracy and integrity.
- Develop and maintain configuration management processes and procedures.
Asset Management
- Track and manage IT assets throughout their lifecycle, from acquisition to disposal.
- Ensure that all IT assets are properly tagged and recorded in the asset management system.
- Conduct regular asset audits to verify the accuracy of asset records.
- Work with Paragon Service Management, Procurement and Finance teams to ensure accurate asset tracking and reporting.
Process Improvement
- Identify opportunities for process improvements in SACM practices.
- Develop and implement process i...