Patrique Mercier Recruitment FR is seeking an Italian Speaking Fashion Customer Support Agent to join a vibrant team in the fashion industry. If you are passionate about fashion and dedicated to providing exceptional customer service, this is the perfect opportunity for you to enhance the shopping experience for customers while representing a recognized brand.

Responsibilities

• Assist Italian-speaking customers with inquiries regarding products, orders, and returns through various communication channels.
• Provide personalized recommendations and styling advice to enhance customer satisfaction.
• Resolve customer issues and complaints efficiently, ensuring a smooth and enjoyable shopping experience.
• Document customer interactions accurately to maintain a comprehensive record of inquiries and resolutions.
• Work closely with the sales and marketing teams to stay informed about promotions, new arrivals, and trends.
• Identify...