Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with exciting career opportunities. We are currently looking for an Italian Speaking Customer Support Representative for an Online Streaming Service. This role is ideal for individuals who have a passion for entertainment and enjoy helping customers optimize their viewing experiences.

Responsibilities

• Provide exceptional customer support to Italian-speaking clients regarding the online streaming platform via phone, email, and chat.
• Assist customers with inquiries about account management, subscription plans, content availability, and troubleshooting.
• Handle complaints and technical issues with professionalism and efficiency to ensure customer satisfaction.
• Document customer interactions accurately and follow up on unresolved issues as needed.
• Collaborate with technical teams to resolve complex problems and enhance service quality.
• Stay...