Mercier Consultancy is excited to announce an opening for an Italian-Speaking Customer Support Representative in our Home Appliances Department, located in beautiful Greece! In this essential role, you will be the first point of contact for our Italian-speaking clients, providing them with expert assistance and support regarding their home appliances. Your fluency in Italian will be key in ensuring a positive experience for our customers while they utilize our high-quality products.

If you are passionate about customer service, enjoy engaging with clients, and have a keen interest in home appliances, we invite you to join our dynamic team!

Responsibilities

• Assist customers in Italian via phone, email, and chat with inquiries related to home appliances
• Provide detailed information about products, troubleshooting, and proper usage
• Document customer interactions and maintain accurate records in our support system
• Collaborate with int...