Mercier Consultancy is currently seeking an Italian Speaking Customer Support Representative for our Automotive Insurance Department based in Greece. In this important entry level role, you will provide comprehensive support to our Italian-speaking customers, assisting them with inquiries related to automotive insurance policies, claims, and services. Your role will be crucial in ensuring customer satisfaction and smooth communication between the company and clients.

This opportunity is ideal for individuals who are passionate about customer service and the insurance sector. Join our team and help deliver excellent support to our valued clients!

Responsibilities

• Provide customer support in Italian via phone, email, and chat
• Assist clients with insurance policy queries, claim processes, and billing questions
• Document interactions and update customer records accurately
• Collaborate closely with internal teams to resolve complex custo...