Mercier Consultancy is thrilled to announce an opening for an Italian Speaking Customer Service Representative for a leading HealthTech Company, based in Greece. In this exciting role, you will provide exceptional support to our Italian-speaking customers as they navigate our innovative health technology solutions.

Your fluency in Italian will be essential in assisting clients with inquiries about our products, addressing any concerns, and providing guidance to ensure a positive customer experience. You will play a key role in enhancing our clients' interactions with our health technology services.

Responsibilities

• Deliver high-quality customer service in Italian via phone, email, and chat related to health technology products
• Assist customers with product information, order processing, and troubleshooting
• Effectively handle customer complaints and resolve issues in a professional manner
• Document all interactions accurately in our...