Position Overview
A leading travel tech company in Madrid is seeking a Customer Care Claims Specialist who is fluent in Italian. This role involves resolving customer complaints and requires strong analytical skills and prior experience in customer management. You will work in a hybrid model, combining in-office and remote work, making it essential to have excellent communication skills. A proactive attitude and familiarity with CRM tools are advantageous, while the company offers a diverse and inclusive work environment, along with attractive perks.
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