We are looking for an Italian-speaking professional to join our team as an AR Collections Analyst. This role is ideal for candidates with experience in customer service, customer-facing support, or finance operations who are interested in building their career in a global company environment.

In this role, you will help support customers by handling account concerns, payment follow-ups, billing inquiries, and general coordination related to accounts receivable processes. You will also work closely with internal teams to ensure timely resolution of customer concerns while providing excellent customer service.

Responsibilities

• Communicate with customers regarding account and payment-related concerns
• Assist in resolving billing issues and invoice discrepancies
• Follow up on outstanding balances and support collection activities
• Maintain accurate records and updates in internal systems
• Coordinate wit...