You will act as a digital enabler for our business colleagues & functions
You act as the owner of the digital employee experience for the respective site
You drive employee productivity through consultancy, provide intimacy and site proximity at the sites, and ensure a personalized Roche employee experience.
You leverage available data (e.g.: Nexthink, SNOW) for proactive support
You support and manage the Incident/ Request management processes to ensure SLA's are met and drive continuous improvement through trend analysis.
You manage IT hardware lifecycle management & deskside support processes/managed services for the site
You provide support & guidance for onsite services (e.g. events and meetings) by leveraging from internal and external providers. Drive the user experience and promote best practices.
You drive and enable standard workplace infrastructure, global/local p...