Overview

Belyfted is a financial technology (FinTech) company that offers money transfer services, focused on remittances to and within Africa. The role is IT User Support / Operations based in London and full-time.

This description presents the IT User Support / Operations position and related responsibilities and qualifications.

Responsibilities

• Windows 10 and Microsoft O365 troubleshooting
• Resolution of software and hardware issues (laptops, desktops, printers)
• Installation and configuration of laptops
• Software issues for in-house applications
• Handling tickets in the IT ticketing tool
• Quick analysis and incident management, with close collaboration with the expert team
• Preparing new hardware
• Building laptops and PCs with SCCM
• Basic meeting support knowledge (Teams and AV Support)
• Physical installation of cabling, monitors, docking stations, PCs, printers
• ...