We offer:

IT Support Technician provides advanced on-site end‑to‑end IT support and maintenance for office and warehouse environments. This role should proactively analyze recurring issues, identify root causes, and drive improvements to enhance system stability and service quality.

The position works closely with centralized backend teams to implement and support local network and infrastructure configurations, ensuring reliable IT operations. In addition, the role takes an active part in vendor management, including coordination, service quality monitoring, and issue resolution.

IT Support Technician should proactively collaborate with business stakeholders on automation and simplification idea collection/analysis.

Thi role requires strong ownership of assigned tasks and initiatives, supporting continuous improvement of IT services and overall business operations.

Key responsibilities: