Are you passionate about technology and providing top-notch IT support? Look no further! Definitive Networks (DNI) is seeking an enthusiastic IT Technician to join our team. As a leading professional information technology consulting firm based in Pleasanton, we specialize in network design, cybersecurity, systems implementation, and fully managed IT support services. With clients throughout the Bay Area, DNI is committed to delivering exceptional customer service and ensuring our clients' technology needs are met. Join our talented team and take part in exciting projects, troubleshooting, and providing outstanding IT solutions!

In this role, you will be responsible for providing remote and hands-on technical support to clients, researching and identifying solutions to issues, diagnosing and troubleshooting technical problems, and maintaining detailed logs of all interactions within our Helpdesk and Project Management System. Additionally, you will have the opportunity...