⏰ Full-time

IT Technical Support Specialist

🏢

Omexom UK

                    Location
                    📍 Belfast, United Kingdom
                

                    Posted
                    📅 May 31, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Job Title
Senior IT Technical Support Specialist
Location
Belfast
Department
IT
Reports to
IT Service Desk Manager
Role Purpose
The Senior IT Technical Support Specialist provides advanced support, acting as a technical escalation point for the Service Desk and projects. The role diagnoses complex issues, contributes to problem management, investigates new technologies, and supports the continual improvement of IT services.
The role also includes mentorship and guidance for Technical Support Specialists, ensuring technical quality, knowledge sharing, and alignment with ITIL best practice.
Key Responsibilities
Advanced Technical Support
Act as an escalation point for complex or high-impact incidents.
Work as part of a team to implement new software and technologies.
Investigate and diag...
                

Apply Now

Submit Application →

Quick and easy application process

Job Details

⏰

Employment Type

Full-time

📊