IT Technical Support Officer

SUMMARY OF THE ROLE

• IT Technical support Officer
• Working at Dubai, UAE

Our ICT teams play a critical role in the smooth running of our business. With complex, challenging projects being tackled every day, we need people who are skilled in making sure effective IT support is available in the right place and at the right time.

This position is offered on a 6-month contract basis and requires the candidate to work from the office. If you’re interested, please apply.

WHAT YOU’LL BE DOING

• Provide Level 1 and 2 support to internal users during the Windows 11 upgrade project.
• Support in troubleshooting of hardware, printer/print server, MS Windows, Standard Microsoft Software, Outlook Client, network (WLAN, LAN, network equipment), and other in-house application issues
• Ensure user readiness before migration and provide post-migration suppor...