Role Purpose

The ServiceNow Technical Leadis responsible forensuring delivery and optimization of ServiceNow solutions across enterprise environments.

Key Responsibilities

• Lead ServiceNow module implementation and configuration.
• Collaborate with stakeholders to gather and refine requirements.
• Ensure adherence to best practices and governance standards.
• Perform quality assurance and validation of platform changes.
• Provide mentorship and guidance to junior team members.
• Manage integrations with third-party systems.
• Support continuous improvement and innovation initiatives.
• Develop andmaintaintechnical documentation.
• Coordinate with cross-functional teams for project success.
• Ensure compliance with security and regulatory requirements.

Experiences/Education - Required

• Minimum 5+ years of hands on ServiceNow experience.
• ...