**Job Summary and Responsibilities**
As an IT Technical Analyst, you will provide in-depth technical expertise to support, implement, and optimize specific IT systems and infrastructure.

Every day you will diagnose and resolve complex technical issues, perform system configurations and maintenance, and assist with new technology deployment and integration.

To be successful, you will demonstrate specialized technical proficiency, strong troubleshooting skills, and excellent communication, ensuring robust and efficient IT operations.

+ Responds to incidents and requests, performs diagnosis, troubleshooting and critical thinking to solve or fulfill needs of low to moderate complexity; utilizing knowledge management and escalates issues when necessary.
+ Responsible for taking on-call on a regular basis
+ Follows appropriate change control process at all times
+ Responsible for completing tasks and associated documentation within committed timeframes,...