Provide IT support and perform initial troubleshooting or escape to outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.
Support HQ and project sites regarding IT-related issues.
Monitor and maintain in-house networks and servers.
Manage and maintain computer hardware and software systems, Inventory, and deployment to users.
Upgrade, install and configure new hardware and software to meet company objectives.
Create user accounts and set up email accounts for new staff.
Perform diagnostic tests and debugging procedures to optimize computer systems.
Document processes, as well as backing up and archiving data.
Develop data retrieval and recovery procedures.
Perform any ad-hoc assignment as instructed by superiors.
Requirements
ITE, Diploma or Higher qualification in computer science, information ...