Drive vendor performance governance as an IT Support Associate. Manage contracts and ensure compliance with service agreements in a hybrid work setting.
This associate role is crucial in maintaining day-to-day vendor governance and overseeing contract management for technology services. You'll collaborate with multiple stakeholders and service leads to ensure that vendors deliver optimal performance according to defined service levels. The commitment to continuous improvement and efficiency will be key in your contributions to the organization's vendor management initiatives.
Key Responsibilities:
• Oversee vendor compliance with contractual terms
• Manage vendor relationships and performance metrics
• Conduct regular service reviews and operational meetings
• Partner with sourcing teams on contract negotiations
• Identify areas for process improvement and efficiency
Requirements:
• 6+ years of relevant experience in vendor management
• Bachelor’s degree i...