Job Description
Insight Global is seeking an IT Support Technician to work in New Burn, NC! This person will be responsible for deploying and maintaining technology crucial to the success of the business. This person must demonstrate proved success in customer support in a fast-paced environment. They will be looking for challenging opportunity and bring a diverse skillset to a team of highly motivated professionals who are passionate about operational excellence.
Daily Responsibilities/Expectations:
Desktop Support
• Orchestrating the seamless deployment of IT assets to end users (laptops, desktops, RF equipment, etc.).
• Working in cross-functional teams to continuously improve and streamline IT processes.
• Managing copier/printer assets and ensuring proper deployment and operation.
• Managing billing and leasing for IT assets and telecommunications.
• Working with third parties to provide support for IT assets from procurement to disposal.
• Provide mobi...