As part of our growth, we are looking to add an IT Support Technician (Level 1) to our IT department.

Would you like to join our team?

What challenges will you take on in this role?

• You will resolve questions and issues related to hardware, software, networks, printing systems, and office tools.
• You will configure user accounts, emails, and access permissions for new hires in Microsoft 365.
• You will prepare, configure, and install computers, peripherals, and new workstations.
• You will provide on-site support to colleagues in both offices and production areas, managing support tickets.
• You will help monitor systems, perform preventive tasks, and provide basic network support.
• You will create and update simple technical guides to ensure knowledge is always accessible.
• You will work closely with the Sysadmin, escalating Level 2 incidents whenever necessary.
• You will collaborate on i...