Mintel seeks an IT Support Technician II in Cape Town to provide advanced technical support for Level 1–2 issues raised by employees. This position requires expertise in troubleshooting and strong communication skills.

The role involves supporting hardware, software, and networking while coordinating with global teams. Candidates should have at least 2 years of relevant experience, with a commitment to personal growth and problem-solving.

The position is primarily office-based and emphasizes reliability and flexibility in meeting deadlines.