Position Overview
Job Description
A global electronic and semi-conductor manufacturing company is seeking a highly skilled IT Support Technician to join their team! This individual will provide end-user, deskside support for 90 users onsite at a facility in Carlsbad, CA including support for business computers, high-end computing workstations, servers, telecommunications (data network, wireless, voice and mobile devices), tablets, and applications (Windows, Sharepoint, Teams, etc). This is an immediate, long-term, ongoing contract role that requires 5 days a week onsite.
Key Responsibilities
• Provide end-user support for desktops, laptops, mobile devices, and peripherals.
• offering immediate assistance to users.
• Troubleshoot and resolve issues related to Windows OS, Office 365, SharePoint, Teams, and other business applications.
• Support network connectivity, including wired/wireless access, IP phones, and basic switch troubleshooting.
• Manage incidents and service ...