IT Support Team Leader (UK & Ireland)

Liverpool (One day remote)

£40K-45K

An IT Support Team Leader is required for our logistics client, to manage and support IT services across the UK & Ireland. This is a hands‑on leadership role, combining people management with second‑line technical support in a fast‑paced business environment. You'll manage daily IT support operations, ensure excellent service availability during core business hours, and provide technical expertise across our infrastructure and end-user environments, supporting over 500 users across multiple locations.

Responsibilities-

Lead the UK & Ireland IT support team and daily operations
Provide second‑line desktop, server and Microsoft 365 support
Manage incidents and service requests via the Global Helpdesk
Ensure high service levels and customer satisfaction
Support Windows 11, Windows Server, AD, and Teams telephony
Travel regularly to UK & Ireland office...