The IT Support Team Lead for EMEA & APAC reports to the IT Support Manager and is responsible for delivering best in class services to our employees. This role partners closely with global IT leadership and regional business stakeholders to ensure IT services effectively support business operations across all EMEA and APAC offices.

The Team Lead is accountable for people leadership, process efficiency, and operational excellence, while fostering a collaborative, inclusive, and high performing team culture. They facilitate daily operations, remove impediments, and ensure alignment consistent with the overall goals of the company.

Key Responsibilities

Leadership & Collaboration

· Provide continuous support and leadership to the IT Support Team to deliver on objectives.

· Act as the primary point of contact for escalations from other regional departments.

· Serve as a liaison between regional business, deve...