POSITION: IT Support Specialist

DEPARTMENT: Operations/Facilities

REPORTS TO: IT Manager

FLSA STATUS: Hourly – Non-Exempt


The Role

The IT Support Specialist will support the IT Manager and the IT department by providing technical services for live events, conferences, meetings, and daily IT operations throughout the facility. The role includes assisting with setup, troubleshooting, and ensuring reliable technology performance across all assigned activities.


ESSENTIAL DUTES AND RESPONSIBILITIES

+ Provide on-site technical support to Event customers, vendors, and guests pre/during/post event.

+ Patch, configure and deploy network cables and wire ethernet ports.

+ Network cabling maintenance and support (Cat6).

+ Provide customer service and Help Desk technical support to staff members.

+ Responsible for On-boarding new hires with setting up and configuring workstati...