Position Overview
Description
We are looking for an IT Support Specialist to join our team in Cape Coral, Florida. This is a contract to permanent position, fully onsite Monday to Friday.
In this dynamic role, you will provide critical technical assistance to end-users and support the IT department in maintaining a secure and efficient technological environment. This opportunity offers the potential for long-term growth within our organization.
Responsibilities:
• Deliver prompt technical support for hardware, software, and network-related issues to end-users.
• Install, configure, and maintain IT systems, including hardware and software applications.
• Monitor and ensure optimal performance of network infrastructure, including routers, switches, and firewalls.
• Perform regular system updates, upgrades, and maintenance to enhance security and efficiency.
• Maintain detailed documentation of IT processes, system configuratio...